Frequently Asked Questions

You build a profile and a Persona once — your resume, experience, and preferences, with your standard screening answers written in your voice. Workzoo then scans millions of jobs across job boards and company career pages every day, tailors applications to the matches, and submits them in your name. Everything submitted is recorded in your dashboard.

The free plan includes daily matched job searches, 5 applications per day, 2 cover letters, pre-vetted listings only, a dashboard to track every application, and free use of the resume builder and ATS checker. Your resume is sent as-is on the free plan — per-role tailoring is a paid-plan feature. No card is required.

Control and tailoring. On Unlimited ($29.99/month), every application waits in your queue for a swipe of approval before it sends, and your cover letter is tailored to each role. On Autopilot ($39.99/month), applications send automatically — and both your resume and your cover letter are tailored to every single application.

Autopilot starts with a 5-day free trial. It converts to the paid monthly plan when the 5 days end — or at the moment your 11th application is submitted, whichever comes first — unless you cancel before then. Cancel inside the trial and you are charged nothing. One free trial per person.

No. Paid plans bill monthly in advance. You can turn off auto-renew in a couple of clicks, and that stops the next charge, but the current paid month does not stop early or get refunded; you keep full access until its paid-through date.

Payments for a billing period that has already started are not refundable, including the first period charged after a trial converts — that's why the trial exists. If you were charged because of a genuine error on our side (a duplicate charge, a charge after a confirmed cancellation, a wrong amount), contact us and we'll put it right. The full policy is on the refund policy page.

Applications are submitted in your name, with your information, to the employer's own posting — the same application you would send yourself, prepared and filed by Workzoo under your authorization. Employers see your application; your dashboard shows you everything that was sent.

We need your resume, work history, preferences, and the answers your Persona is built from; applications are generated entirely from what you provide, and we never invent credentials or experience. We do not sell your personal information. Details are in the privacy policy and Your Privacy Choices.

Yes — that's the point of the dashboard. Every application, resume version, cover letter, and screening answer is listed with its status, on every plan including free.

No — and be wary of any service that does. Employers make their own decisions, and no applicant-side service can promise outcomes. What Workzoo guarantees is the work: broad daily searching, honest tailoring from your real experience, and applications actually submitted and tracked.

The major job boards and, importantly, thousands of individual company career pages — where many postings live exclusively. If a posting is public, it's a candidate for your queue.